Hub has suddenly started flashing white and now flashing red. Joining in. Internet Light. Can flash for a few minutes like this, it is normal. Options. Hi, My virgin WiFi Hub 3. Solid white (full brightness): When you first turn the Hub on it’ll display a solid white light for just over a minute. HUB 4 broken. 1 Power Light. Table of Contents. If the power button is flashing white, your hub is installing a software upgrade. Further power cycles and resets do not change the behaviour. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. For a brief period, press. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the settings. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. We have had a Hub 3 for a year with no problems. Thank you so much for your post and welcome to the community forums, it's great to have you here. Although the LED on a hub3 should be white the cheap LEDs used can be anything from white, to yellow, to orange. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Select Apply changes. It isn't on during normal use, but turns red if there is a problem. Options. It will then start flashing orange and white as it tries to connect to the TalkTalk network. Virgin Media. Solid red: There’s an issue with the Hub 4. This means the Hub is on, but your WiFi isn’t. on 24-07-2022 14:45. Powered by unlimited lightning-fast broadband, our Hub serves up the WiFi strength you need to scroll, meme and stream. the hub is still flashing green lights 24 hours now. When first powered on, you’ll see the light blink orange or amber as the router starts up. Speed. The power light of the Virgin Media Hub 3. On our wavelength. Hiding your Hub in a TV cabinet or closed shelving can block your wireless signal. It's 0800 953 9500 and you will need the Hub/Pod serial number/MAC address from the barcode sticker, and your account number. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. KieranNana. Now when I got home today I was met with no internet and a Red - 5239893. Keep your Hub 3. How to pay my Virgin Media bill. Will the pod still work or does it have to be 1 single network. The WAN light indicates the connection between your Hub and the Virgin Media network. HUB 4 broken. on 31-12-2022 12:53. Just joined and setup the new hub but it just flashes red. Check the Hub has been activated on your account – if you’ve just received the Hub 4, make sure Virgin Media has activated the device. You can use a pen or paper clip to do this. If you’re using a splitter, make sure that’s firmly connected, too. Regards, Daniel. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. 168. Solid white: The Hub 4 is powered on and working correctly. Virgin Media customers do this when their Wi-Fi doesn’t work properly. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. Robbo600. Hey Steven, I'm still having issues but it's not consistent in the times that it's not working so I can't guarantee that the issue will be there when the technician arrives; meaning if it's working when they arrive then I will be charged £25. We would like to show you a description here but the site won’t allow us. Virgin Media; My Virgin Media; Shop;. Wished I had stuck with BT. It’s likely to be a loose connection in your home. 2. Hi coolmd Thanks for providing an update on this. When it comes back on line, if you need to go into the hub's settings don't mix up the default wifi and settings passwords - both are on the bottom of the hub. I am going to send you a private message. on 30-09-2020 17:56. 08-01-2023 22:03 - edited 08-01-2023 22:06. The red ight has been on constantly for 12 months. 0 has got a constant orange light and our internet is working intermittently and not connecting to all devices. Very Insightful Person. 0 Kudos Reply. Options. 1. Step 2. Restart the hub by removing the power cable and then reinserting it. Go to solution. Orange LED is ok. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. If the internet light is off or flashing amber, run a diagnosis. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. The light codes on the Virgin Media 4 hub are the same as the Hub 5. Hi . Switch your first Mesh unit on and make sure it’s fully initialised (leave 5 min) and then put in the Cat6a ethernet cable from its WAN port to the VM hub (any port will do). I decide to restart it to see if it would fix, but now its on a constant white flashing light. Sorry to hear about this! Just to clear things up here - the White box in - 5213380At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 (1Gbps) broadband package come with its Hub 3 router. I know work as been going on today but I still have a red flashing phone light on my hub 3. Throughout, I cannot connect to my router and internet through Ethernet and Wi-Fi. Check the router panel/diagnostics and it’s reporting everything is fine. I got the green power light flashing and WiFi light is green. . Area problem yesterday but was notified issues had been resolved this morning. Green power light is flashing and WiFi light is green. White light on - Page 2 - Virgin Media Community - 5030957. Had my Internet completely drop. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant. My hub is flashing a red light, but I have checked all the wires and all are connected securely. . Sorry to hear there are some issues with the hub, due to the red light we'll need to arrange an engineer visit. It will show what the Hub is doing. In either Mode the red power light is an indication of over heating and most not be ignored. 5GHz is fast (80-1000mbps I think), but has low range and is easily disturbed by walls. However it’s now been 2+ hours and it’s still stuck on this constant loop. Hi, i got self installation kit with hub 3. They installed a new Hub 4, which now has a red light. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. 1 ACCEPTED SOLUTION. Bottom – WLAN (green/blue). Keep it on. This indicates that the Virgin Media Hub is powering up and will be ready in 5 minutes. Virgin media hub 4 constant white flashing. • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight. Recently made decided to join Virgin and today got my Self-Install Kit, plug it in followed the manual, but when i turn it on it stays solid white, flashes white and then starts and continues flashing red. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. All I get is the flashing white light. Hub 4 intermittent internet issues dropping out. When the power light is solid white, it indicates that the hub is on and working correctly. White light on - Virgin Media Community - 5030957. how to turn off or down the led ring on a virgin router hub 4 How to login == referral code get £50 off= 4 flashing blue and no internet! Hi, just found out I am having troubles with my internet connection! in the afternoon there was a small blackout in the area, lasted less than a second (I was at work), but when I came home internet seemed to work just fine. If it's. We are having to switch the Hub off and on numerous times a week, sometimes several times a day. The hub flashing red light. The information below shows current status of this Hub 5. The Wi-Fi Symbol Light The topmost light is the universal symbol for Wi-Fi. Yellow flashing light on Hub 5. I turn the Hub 4 off and back on again using its switch and connectivity is restored. My Hub 4 is pulsing white and occasionally flashing blue and red. On the other hand, red flashing lights may be a sign of trouble. I've restarted it, called the support line. Virgin Media Hub 3. Please try the below : • Turn the power switch off on the back of the Hub. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. I recently upgraded by bandwidth and a hub 5 arrived today. Check in 2 places. on 07-05-2023 01:19. The power light will remain on. If you are with Virgin Media with a Hub 5 then check out our guide. It should then pulse slowly as it connects to your Hub. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 02-02-2023 02:25 - edited 02-02-2023 02:25. Today I've received my hub 5 and green light is flashing for few hours now. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. Depress the pinhole switch for a timed 60 seconds then release. I checked my landline phone and message displayed said "Line cord error, please check" I have not done anything to any part of the phone line cable so I do not understand what is going on. Red Light. This means that the Virgin Media Hub is on. Browse. Virgin Media Hub 5 Light Status Overview. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. installed the new hub 5 from hub 4 due to package change . The wifi was working fine all day and me and my boyfriend was watching tv and it said we were experiencing buffering and then the wifi cut off so we tried everything to reconnect it we went onto diagnostic and it said the hub couldn’t connect to the wifi. Are you in Router Mode or Modem Mode ? In Modem Mode the power light should be magenta. We would like to show you a description here but the site won’t allow us. All my cables are. Options. The power light will remain on. But my wifi is not working. From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. Contact Virgin Media support. I have tried a pinhole reset twice now but the light remains orange. Check out our guide below to find out what the lights mean on each of our Virgin Media Hubs, or run a test on your. I got a new Hub 5 today and my existing WiFi Pod can't connect to it (constant blinking white light). Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. A guide to the lights, reading from top to bottom, can be found below. Stream from Virgin Media. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Solid white: The Hub 4 is connected to the. White power light is on and Ready light is off. I have switched it off and on and reset it a few times. If the power button is steady amber, it has a power issue, call Sky for help. I have been on the website many times following the reeboot. Mark as New; Bookmark this message; Subscribe to this message;. my vm hub is showing a constant red light instead of the normal white light having tried 3 or 4 times disconnecting the power cable to reset the hub the red light still appears although i have internet connection it worries me that vm say there is no issues the can find when they do a systems check. Telewest wall socket: no visible power to be switched on. Still no message in box from you. Please look out for the purple envelope in the top right of the screen. My hub4 will not connect to the internet, I have tried resetting, turning off, checked all the wires. Here is a handy guide to the light on your Hub 5. Possibly not activated properly call. I’ve recently upgraded from a hub 3 to a hub 5. My phone line is connected to the hub since early November. Whenever connecting to my work-VPN, the entire router will experience intermittent outages, affecting not only the work laptop but anything connected via wifi. 4. Flashing white: The Hub 4 is starting up. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. Had my Internet completely drop. . Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. street cabinet or omnibox etc. As you connect the power supply to the wall and to the Hub, make sure that it is tightly. The LED lights on your TalkTalk router indicate the current status of your internet connection. When the device begins to pair, the system light can flash red. All connected. 6. can please look into this. What reasons would cause my Virgin Media Hub 4 to slowly pulse its white LED suddenly? I dont seem to have lost service or speed, but I cant log into the hub on 192. It shows the slow flashing white light, it doesn’t connect to the new router, and if I try to add it via the Connect app, it says that the pod is unreachable and just tells me to position it in a. Just keeps resorting back to flashing green. - checked all cables, switches etc for loose connections. Hi JS999, According to this Link a box with the light flashing in any colour is faulty. - checked all cables, switches etc for loose connections. clairelb444. 2 – Wait for 1 to 2 minutes. Section 2: Virgin Media Hub 4 Lights 2. The green light might be flashing because of a faulty link. Hello. Thanks for taking the time to contact us via the Community. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). When a light is flashing, whether the white power light or the blue wireless light, it usually shows that data is being transferred. 1 ACCEPTED SOLUTION. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. . I reset and then it worked for a short while - 5197352Hi Just move into a new house and received a new broadband installation kit today and having some issues after plugin the hub. Please pop back to us at your earliest convenience and we'll do our very best to help. The power light should turn solid white when it’s ready to go. The Virgin Media Hub might not work for you, so you. A week later. Connect the white cable properly to the Virgin media wall socket. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. Thank you. Are there any tests that forum staff can run to check whether the router is working correctly. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. Best try getting it activated again, sometimes it does not work first time. The only difference is on the Hub 3 the light is a strip near the top of the router, while the Hub 5’s lights are on the bottom. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. FR510. If the light ring flashes rapidly, it indicates that the WPS connection was unsuccessful and you should try again. Hi! My virgin internet is down. 1 ACCEPTED SOLUTION. Anonymous. Virgin Media Router Arrows Flashing Green; Virgin Media Green. on 01-04-2023 20:55. Browse to 192. I have a green light on the 3-pin plug PSU but no lights at all on the hub 5 itself, and. Sorry. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. I have made sure every connection is fitted properly and even tried multiple Ethernet ports (just in case). Verizon router, flashing white light turns greenon 01-12-2022 23:05. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. Open the computer it was connected to open a browser. This light flashes green when the Hub's downloading a software update. Flashing red light on box on wall in QuickStart, set up and connections yesterday WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday Wi-Fi pod not connecting to new hub 5 router in Networking and WiFi yesterday Hub 5 flashing green light continuously. This can happen after a software upgrade. 0 with NETGEAR R8000 Nighthawk X6 but keep VM LAN ports for TV etc in Networking and WiFi yesterday; No internet - Green flashing internet light in Networking and WiFi yesterday; Hub 4 issues in Networking and WiFi Sunday; VM booster stopped working in Networking and WiFi SundayRed power light on the Virgin Media Hub 3. 0. And put access to hub 5. Checking the Indicator Lights. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. 0 flashing green?. If there are no issues it would be best to check our WIFI pod help page here. Flashing White. See where. Options. The power light at the bottom of the device is the only light that should shine if everything is working normally. We would like to show you a description here but the site won’t allow us. Hub 4 intermittent internet issues dropping out. It can take 5 to 10 minutes to restart. 0 and no DNS servers listed in Info. Unfortunately the WiFi pod has stopped working. Dear Reece, The pod breath either blue or green sometimes white. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Options. The Significance of White Light on Virgin Media Hub. If it’s flashing green, it’s starting up. the hub is still flashing green lights 24 hours now. It’s white when everything is working as it should. Flashing white light: When the Hub is booting up, it displays a flashing white light. Please try the following exactly as typed. It’s likely to be a loose connection in your home. A power adaptor to plug into the Stream box and a power socket at the wall. We would like to show you a description here but the site won’t allow us. 0. Virgin Media’s mighty Hub brings the magic right into your home. 1) Access your hub on 192. It has it for about 30 minutes and then turns solid white but no devices can connect to it. • Turn the power switch off on the back of the Hub. 4Ghz. Table of Contents. Hub 3 has everything required to serve up to 516Mbps (M500) to your household, though you may struggle to get all of that speed to a single device over wifi, since the Hub 3 doesn't offer. This means the Hub is switched on, but your WiFi has not been activated. As per headline noticed that the internet is a bit hit and miss. Users should wait for at least 5 minutes for the boot-up process to. I have had a new Hub 5 fitted for just 2 weeks now. That's the 4th disconnect while I have been using it, since i. Woke this morning to solid green light on the hub4 Wi-Fi and connection seems to be working (I have this in modem mode) I have tried a Google search and also a search through this forum but can’t seem to find anyone detailing this happening. Virgin media hub 4 constant white flashing. The Power light is the first light you should look at. Not any SSID’s being broadcasted. When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. White light on. When this light is on, it typically means that there is a network issue that needs to be addressed. Thanks for that. WiFi Pod flashing red. Flashing arrows doesn't always mean no connection. Disconnect all ethernet cables from the Hub. . Internet LED. We would like to show you a description here but the site won’t allow us. Did nothing, just the same solid white light. 0 Kudos Reply. One blue/red light behind the wireless button on the front panel. Mumfordd04. Had my Internet completely drop. Red light on hub 3. To fix it, check all the connections and ensure they are properly connected. Users should wait for at least 5 minutes for the boot-up process to. The light should turn solid for a moment when you first switch on the WiFi Pod (white). The post code check via the website stated there was a minor issue in the area on a number of occasions. Have upgraded from hub3 to hub4 to get 1 gig broadband. I was like, sure. No internet -hub 4 flashing yellow light. Next. I didn't need an engineer to come as I had the. Two green lights will flash and then stay solid on the router, as well as the white power light flashing for a while and then staying solid, alongside the two solid green lights. and the orange light is still on. When it’s in modem mode, it’ll be magenta (pink). It’s likely to be a loose connection in your home. Equipment activation on 0800 953 9500. I have already posted on here and Virgin have done nothing. These light indicates whether the Super Hub 2 is able to make a wireless connection. White power light is on, and the Wi-Fi light is flashing red – The Hub is in modem mode and won’t be sharing WiFi. 1 ACCEPTED SOLUTION. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. I'm currently on 1Gig contract with virgin. This flashes during set up, and then stays green for 2 minutes when you're done. Netflix will stop with the wheel spinning. com If it’s red, this indicates that there’s a problem with your WiFi connection. Just got a solid white light and nothing would change, resetting etc. DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up. Didn’t work at all. Checked with the VM connect app which indicated there was no connection. The box is a safety isolator. The light went normal at first, solid white, then flashing white, and then it turned flashing green. I did two reboots and gave it 15 minutes each time, to be sat still to blue flashing IPv4 0. White light on. In response to carl_pearce. Try a reset as this. If you're worried, flick back to router mode, see what colour it is when it comes back on line. There are two notifications in my VM app: 1. I would suggest you call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault. 0 provides essential information about the device’s power status. If you’re using a splitter, make sure that’s firmly connected, too. I checked my router and it has a flashing blue light. into a mains socket close to your Hub. I have tried a pinhole reset twice now but the light remains orange. It has been flashing for days. Switch on at the mains socket. Same today, went off, checked the status online (After tethering to my mobile) saw another outage for broadband and TV expected fix time of. Looks like it may need changing. I have checked the service status in my area and it says no issues. It’s likely to be a loose connection in your home. If you’re using a splitter, make sure that’s firmly connected, too. Attempted reset by powering off, awaiting 10seconds and powering on. Alternatives to Super Hub 4 routers. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. Teams meetings keep freezing. Hi Prg21, Thank you for your post and welcome to the forums. still getting flashing orange light but on the app it looks like it allows things to connect do I just continue with flashing orange light and cancel. on 07-01-2023 14:46. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. It may also flash green when the Hub is performing a software update. Wait at least a full minute for the router to reboot. After staying red for a few minutes it flashes white light again, eventually back to red. Same problem, Virgin trial in the WF4 area. It has done for over a couple of hours now. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. Phone. If the internet light is off or flashing amber, run a diagnosis.